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SAM Clears Technology Services Company’s Name from Allegation of Pirated Software Usage

(April 2022)

Company Profile

  • Industry: Technology Services
  • Size: +150,000 users
  • Revenue: 25B — 50B USD
  • Region: Europe
  • Market: Global 2000
Total Cost Analysis:
In cost avoidance & cost savings

The Challenge

Allegations of pirated software revealed gaps in SAM estate

Despite feeling they were within their usage rights when it came to their Dassault agreement, a European technology services company was repeatedly hit with allegations of unauthorized usage. Over four years, their bill had racked up to over $8.4M and Dassault was now asking for quarterly infringement reporting. 

 But while the organization had a hunch they were in the right, they didn’t know where to find the data to prove it. It turns out this was a problem with all their publishers, and they knew it was only a matter of time before other audits turned up at their door. 

 The client wanted to consolidate many local agreements in place while respecting a significant divestiture.  

The Solution

Explore allegations and design global SAM governance 

The company turned to Anglepoint with their wealth of experience in allegations and audits to: 

  • Conduct an in-depth analysis to identify, understand, and remove the root cause of the repeat infringements globally 
  • Analyze entitlements and consumption to determine needs for ABB’s Global Consolidated contract, and those needed for a divested entity 
  • Provide best practice contractual terms to be negotiated as part of the new global agreement 
  • Craft new language into SAM policy documentation to define the consequences of using pirated software 
The Impact

Optimized SAM estate that is audit-ready and verified free of pirated software

  • They created a new negotiated framework agreement, excluding divested entities, resulting in efficiencies in managing a complex vendor with maximized discounts. 
  • Established new proactive, reactive, and corrective processes, including vendor response, device identification, infringement verification and decommissioning processes. 
  • Identified $200M of unauthorized software infringements in the client’s estate within 9 months 
  • Realized cost avoidance of $126M 

The client and Anglepoint successfully disproved vendor allegations of unauthorized software usage. The client held no financial obligation.

“Practical framework for IT-SAM life cycle management. The process of establishing Effective license positioning and risk and opportunity assessment is well formulated.”
– Head of Strategy and Governance, IT Asset Management

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