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RFP Results in Company-Wide SAM Solution for Multinational Conglomerate

(April 2022)

SAM teams can use this case study to understand how optimizing a Configuration Management Database (CMDB) can lead to increased cost savings.

Company Profile

  • Industry: Media
  • Size: 25,000 — 50,000 Users
  • Revenue: 1B — 10B USD
  • Region: North America
  • Market: Global 2000
Total Cost Analysis:
$70
million
In cost avoidance & cost savings


 The Challenge

Repeat Issues in Managing Software Entitlements and Ineffective CMDB Usage 

In 2020, the global media corporation faced several challenges. First, they suffered from a severe lack of SAM governance. They also knew they were ineffectively using ServiceNow’s CMDB including its configuration, utilization, and data model. Finally, they had no Software Asset Management (SAM) solution in place at the organizationwhich meant zero visibility into software spending & management. To address these issues, they invited multiple Managed Service Providers to an RFP. 

The Solution

Implement Processes, Controls, and Tests to Identify Risks

Alongside Anglepoint, the client: ​ 

  • Successfully configured and implemented Aspera/USU​.
  • Improved CMDB and aligned it with ServiceNow’s common service data model (CSDM). This also meant reconfiguring the CMDB dashboard to align with discovery capabilities and reworking the IT Service Management (ITSM) module. The module was limited to incident, problem, & change.​ 
  • After completing USU implementation, they identified & remediated risk for all their major publishers. 
The Impact

Millions in Cost Savings and Avoidance

  • $9.5M realized cost avoidance in the first 90 days of Anglepoint’s engagement for Oracle​ 
  • $58M realized cost avoidance for IBM​ 
  • $2M cost savings for IBM. 

(As of February 2022)

We proactively prepared for audits by connecting IBM’s License Metric Tool (ILMT) to Anglepoint’s proprietary tool, Elevate, allowing IBM licenses to be counted accurately and identifying savings opportunities ahead of the IBM contract renewal. 

Exhibit 1:

Cost Savings Breakdown

“Our portfolio managers rely heavily on the Anglepoint team and know that they will produce high quality deliverables.”
– Senior Manager, IT Asset Management