
Speakers: Jerry Frazier, Toyota ITAM Program Director; Chris Nielsen, Anglepoint Client Success Director
In this episode of The ITAM Executive, we highlight insights from Anglepoint’s recent webinar, “Conquering 5 Challenges to Deliver a Successful ITAM Program with ServiceNow.”
The episode explores the challenges and solutions involved in building a successful IT Asset Management (ITAM) program with ServiceNow, as experienced by Jerry Frazier, Program Director for the SAM team at Toyota.
Achieving Intelligent Data
The ultimate goal of an ITAM program should be to have “intelligent data,” meaning organizations should have complete visibility of their IT assets and their usage. Achieving this level of clarity is much easier said than done. Toyota’s journey toward intelligent data provides key lessons in overcoming these obstacles.
Toyota’s journey to intelligent data emphasizes the importance of having a well-defined ITAM strategy, reliable data, and strong partnerships to achieve success in software asset management.
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